Embarking on the journey of mastering customer experience is the gateway to unlocking unparalleled opportunities across diverse industries. With over two decades dedicated to the realm of customer experience, my evolution from product-centric to people-centric approaches fuels a profound passion for authentic customer interactions.

I am thrilled to introduce “Compass Way” consulting, a visionary venture perfectly aligned with Saudi Arabia’s innovative vision. This initiative is poised to guide business transformations and offer tailored training to organizations & leaders, setting the stage for a transformative new era.

Despite any skepticism, my unwavering belief is that the market craves genuine customer experiences. In response, I’ve launched CX SnaX, an engaging podcast that connects with global thought leaders and experts. It seeks to challenge norms and amplify the consumer’s voice, reinforcing the need for authentic customer engagement.

I invite you to join me in championing Saudi Vision 2030 by prioritizing customer experience. As architects of this intersection, you wield the power to redefine success by seamlessly integrating CX into every facet of your endeavors.

Together, let’s illuminate the market with unparalleled customer experiences.